Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Issue with Apple Developer Subscription Payment
I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!
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110
Apr ’25
Urgent: Unable to Complete Apple Developer Program Enrollment – No Response from Support
Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.
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193
Jun ’25
Account Locked — Need Guidance, Unknown Reason
Hello, My Apple Developer account has been locked for over a month, but I do not know the reason for the block. I have submitted multiple requests for assistance via this form and other channels, but I have not received any response. Could you please advise what steps I should take to resolve this issue? Is there another contact or department I can reach out to for help with unlocking my developer account? Thank you for your support.
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162
Jul ’25
Missing CONSUMPTION_REQUEST notification before REFUND notification in App Store Server Notifications
We've observed two refund cases where we only received REFUND notifications without the expected CONSUMPTION_REQUEST notifications. Both cases came from the same user account. According to documentation, we should first receive CONSUMPTION_REQUEST before any REFUND notification. Has anyone encountered similar selective missing notifications? Could this be user-specific or related to particular refund circumstances? Environment: Production environment Valid server notifications setup (other notifications work fine) Only these two cases from same user showed this behavior
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89
May ’25
App Manager Unable to Enter Certificates, IDs, & Profiles Page
Hi, I'm a novice Account Holder and one of my teammate, who's role is already assigned as App Manager, cannot log into Certificates, IDs, & Profiles Page, nor adjust his account to Organization Account in Xcode's Apple account setting. I tried to change my personal account to a App Manager to see if this is a general setting stuff but I didn't come across problems above. I am able to not only log into the Certificates page but also change my account setting in Xcode. Is there anything I can do in this situation, or just hand it to Developer Support ?
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187
Jul ’25
Apple Music API - relationships and views are broken
I am testing the Music API and I am hitting walls every single moment when I try to do something that is DOCUMENTED but doesn't work/exists. Documentation says, /v1/catalog/us/artists/{ID}/view/{view}/ NEVER returns 404, while I am getting 404 for even content I know it's available on Apple Music. e.g /v1/catalog/us/artists/1487603897/view/appears-on-albums/ results 404 while they are appearing on an album FRIGID TORTURE of Nosphere artist. So when I request for appears-on or featured albums it shoud appear as a result, but I get 404. It's here so it should appear: https://music.apple.com/us/album/frigid-silence/1791001624?i=1791001626 I found NO WAY to get that album for this artist using the API, which is very frustrating and annoying. Similarly if I try this: /v1/catalog/us/artists/{ID}?views=>appears-on-albums it will result an EMPTY array for the data property Also the documentation is unclear about the several limitation max values, many parameters (e.g. include parameters are unknown ) we can't tell what value can we use. Is Apple Music Api unreliable or I just don't understand something?! I don't even understand why I have to do 4 different requests to get an artists all albums (full, single, featured, appears-on)... this should be MUCH more easier to do it one single request (with pagination). We are working on a long-term major investment in music startup and trying to move from Spotify API (due to recent changes and limitations) and finding a better alternative. Based on the docs Apple Music API seemed the most promising one, but now we are testing it we are very disappointed so far. So should we trust in this or should we forget about Apple Music API?
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206
Jun ’25
Failed to create Apple Pay session: 400 Bad Request
We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.
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211
Jul ’25
Getting invalid_client error when using Sign in with Apple (Web) via Firebase
I'm currently facing an issue while integrating Sign in with Apple on a Firebase web app using JavaScript. ✅ What I’ve done: Created a Service ID Created an App ID and enabled Sign in with Apple Linked the Service ID to the App ID under Web Authentication Configuration and also add these Domains and sub-domains: apple-signin-test-next.firebaseapp.com Registered return URL: https://apple-signin-test-next.firebaseapp.com/__/auth/handler Generated a key with Sign in with Apple capability and added: Key ID Team ID Private Key Client ID (Service ID not App ID) all in the Firebase Auth Apple Sign-In configuration I’ve tried multiple test projects and keys, including deleting and recreating everything, but I still consistently receive this error: invalid_client 🔎 Additional Details: The client_id in the auth request matches the Service ID exactly I’m not using an iOS app — this is purely web-based Sign in with Apple I am using a valid Apple Developer account enrolled in the program What could be the reason Apple keeps returning invalid_client even though all configuration seems correct? Please help us to resolve the issue. We are ready to connect for a call too. Thanks
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121
Jun ’25
Convert from individual to organization membership
Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.
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92
Apr ’25
LONG PROGRAM ENROLLMENT PROCESS
I've been trying to enroll my account in a paid Apple Developer Program. I've attempted this for the third time, and the billing is in process according to the bank, yet it has been more than 48 hours and still no response. Even through Apple Support, I have not received a response to my inquiry. Please advise.
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69
Apr ’25
What is the process or approvals I need to list RMG (Real Money Gaming) Rummy App from India on Appstore?
Hi everyone, I’m looking for guidance on the proper procedure and requirements to list a Real Money Gaming (RMG) app—specifically a Rummy app—on the Apple App Store for Indian users. From my understanding of the App Store Review Guidelines, apps involving real-money gaming must comply with specific rules around licensing, geo-restriction, and payment handling. However, I’d appreciate clarification on the following points: 1. Licensing Requirements: • What type of license or legal documentation is required for listing an RMG app in India? • Does Apple require proof of approval from Indian gaming authorities? 2. Geo-restrictions: • If certain Indian states do not permit real-money Rummy, how should those states be restricted within the app? • Does Apple mandate geo-fencing at the app level? 3. App Submission Process: • Are there any additional review steps or submission categories specific to real-money gaming? • Is it necessary to flag the app under a special category during submission? 4. Payment Handling: • Since Apple doesn’t allow in-app purchases for gambling, what’s the approved method of integrating external wallets or payment gateways? If anyone has successfully listed an RMG app from India or has experience navigating this process, your insights would be really helpful. Also, if there are any Apple contacts or official checklists for this category, please share those resources. Thanks in advance!
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55
Jun ’25
We can't continue with your enrollment at this time.
Dear Suman, Here is Volker, senior Advisor with Developer Support, and I am following up on your case. Thank you for your patience. For one or more reasons, your enrollment in the Apple Developer Program couldn't be completed. We can't continue with your enrollment at this time. You can still take advantage of great content using your Apple Account in Xcode to develop and test apps on your own device. Learn more about Xcode development. If you have any further questions or queries, please feel free to contact us. If you contact us by phone, please reference your case number 102654*******. Developer Support is available Monday to Friday, 8:00 AM through 5:00 PM (GMT+1). Kind regards, Volker Developer Support
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104
Sep ’25