Hi, I enrolled in the Apple Developer Program approximately 2 weeks ago and my enrollment is still pending. I have not been charged the annual fee and I submitted a support ticket which has received no response. I'm a solo developer based in South Africa looking to publish my first iOS app. Is there anything I can do to move this along, or is this wait time normal? My support ticket has gone unanswered and I can't find a direct contact number to resolve this. Any help appreciated.

I enrolled yesterday. Paid the money. It's already hit my credit card. Still shows that I'm not a member. You had zero problem taking my money, where is the service I paid for?

Last week I paid 99 USD for app developer account. Still not active. Today I paid again, hoping that it will be active. Payments were submitted. I tried to email Apple and I received emails stating they will reply in 2 days. No replies received. What is this hype about Apple if their customer care is hopeless. And why is it so difficult to contact someone from Apple even by email? Unless I have the developer account active I cannot proceed with my app

Dear Apple Developer Support Team, I am writing to request assistance regarding an issue I am experiencing while attempting to enroll in the Apple Developer Program. Below are the details of the problem: The enrollment process fails before reaching the payment page. The message displayed is: “Your enrollment could not be completed.” The error appears prior to any payment attempt. Two-factor authentication is enabled on the Apple ID. Email address and phone number are verified. The Apple ID being used for enrollment is different from our existing Enterprise account. We have attempted enrollment using: A U.S. address A Indian phone number A clean browser session (logged out of other Apple accounts) The existing Apple Enterprise account under our organization is active and functioning without issues. This new enrollment attempt is for a separate Developer Program account using a different email address. We have tried multiple browsers and networks, but the issue persists and prevents us from proceeding to payment. Could you please check whether: The Apple ID is restricted or flagged in your system? There are any verification issues preventing enrollment? Any additional steps are required from our side to complete registration? Kindly let us know how we can resolve this and proceed with successful enrollment. Thank you for your assistance.

I need help with Apple Developer Program enrollment. I’m getting “Your enrollment could not be completed at this time.”

Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,

I think I’ve discovered a quantum paradox in the enrollment process. On February 3rd, I paid for my membership. Since then, my account has been in a "Schrödinger's State": It exists (because the payment was successful and my ID was verified weeks ago) It doesn't exist (because it’s still stuck on "Pending" and I can't access any developer tools) It’s been 31 days, and the box is still closed. But I really hope not many people are in this situation, has anyone else faced something similar? How did you resolve it? I’d love to finally start publishing…

Hi Im creating an app with Alarmkit, the idea is to have the hardware buttons react like they do in Alarmclock with a snooze or if the buttons can just mute without intent. right now, hardware button end and dismisses the Alarm. its instinct to click that button. apple needs to update or do something.

Hello, I am experiencing a serious issue with my Apple Developer account enrollment. At first, I tried to enroll using my own Apple ID, but the process did not work. I contacted support by email, but I have not received any response for over two weeks. After that, I tried enrolling again using my father’s Apple ID. The payment was successfully charged, I received a receipt by email, and I also received a confirmation message saying that the membership was approved. However, it has now been more than 48 hours and I still do not have access to the Apple Developer account. In addition to that, today I noticed that another charge was made to a different credit card of mine, so currently I have been charged twice, but the account is still not working. I would really appreciate your help in resolving this issue as soon as possible, and clarifying why I was charged twice while the account is still not active. Thank you.

Dear All, I am writing to report what appears to be a bug in the Apple Developer App’s enrollment verification system that is incorrectly flagging personal hardware. Problem Statement: I am unable to complete enrollment for the Apple Developer Program. On the "Personal Information" or "Identity Verification" stage, the app displays: "Contact Us to Continue. There may be an issue with your account that needs to be resolved..." Hardware History: Device: iPhone 14 (iOS latest) The device was previously owned by a family member who never enrolled in the Developer Program. The device was factory reset/wiped before my account was added. Despite this, Support (Case 102822291300) states the device is flagged as a "shared device" and refuses to proceed with identity verification. The Impasse: Support has indicated they cannot provide further assistance. However, as an individual developer, this is my primary device. If the system is flagging a reset device as "shared" when there is no history of developer use, it suggests a flaw in the automated verification logic. Request: Can a moderator or support representative look into Case 102822291300 to verify why this specific hardware is being restricted? Is there a manual path for identity verification (Passport/National ID) that doesn't rely on the Apple Developer App's automated device check? Allow me to do manual verification and provide the resolution to the issue. I am eager to bring my app to the platform and would appreciate a path to resolution. Kind Regards, Pradeep Bangalore

I get the message on my iphone 14 as below. "Contact Us to Continue There may be an issue with your account that needs to be resolved before you can continue. Please contact support." I raised the case no. 102822291300 to apple support and they replied to my email they can assist in identity verification and I cannot use developer account. It is very sad to see there is no support from apple to be able to resolve the issue. Their tool flagging the issue seems to have bugs and support team has expressed their inability to provide resolution. Can anyone support how this issue can be fixed? Thanks a lot for your support in advance. Kind Regards, Pradeep

Hi, I tried paying for apple developer program. It keeps saying authorization failed. I tried 3 different credit cards. My visa and mastercard and 1 debit card and it still fails. I called my bank and there seems to be no issue on their side. I am able to pay apps and subscriptions on my credit enrolled in my account but it is failing in apple development program. I hope anyone can help. I need to enroll in app development program as soon as possible. I tried emailing support twice already still no response :( Thank you

Hello, My Apple Developer account is currently stuck in an Individual to Organization migration state. The organization verification was declined earlier, but the migration flag is still active on my account. Because of this, my membership benefits are temporarily disabled and I cannot submit new app builds for review. I already contacted Apple Developer Program Support and opened a case. Case ID: 102826815891 However, I have not received a response yet and my account is still locked in the migration state. Has anyone experienced this issue before or know how it can be resolved? Thank you.

I purchased my Apple Developer program on March 2nd, and received payment confirmations, but have not yet received a final approval email. It has been more than 48 hours. Please help check the status

I purchased the Apple Developer Program as an individual on March 1, 2026. My card was successfully charged C$119 + C$15 tax. Order number: W158933275. It has now been 4+ days (well past the stated 48-hour processing time) and my account at developer.apple.com/account still shows "Purchase your membership." I have not received any activation email or follow-up. I opened support case 102835143414 but have not received a response yet. Could an Apple team member please look into my account and help activate my membership? This is blocking my app development. Thank you.

I'm trying to enroll a UK-registered limited company in the Apple Developer Program. I am the sole director and authorized signatory of the company, but I am not a UK national and do not hold a UK-issued passport or driving licence. Apple support keeps asking for a "government-issued ID from the United Kingdom" and won't accept my valid passport from another country, even though UK company law fully permits non-UK nationals to be sole directors of UK-registered companies. My enrollment ID was withdrawn and I was told to "designate a UK team member" — but I have no UK employees. I am a solo founder. I have offered to provide my passport, Certificate of Incorporation from Companies House, proof of directorship, and notarized copies of anything needed. Support keeps repeating the same response without offering any alternative path. Case: 102823892910 Has anyone solved this situation? Is there an official alternative verification path for non-UK directors of UK-registered organizations? Any help or escalation pointer appreciated.

Hello, Our Apple Developer Program membership is active and renewed until 2027, and the updated terms and conditions were accepted a few days ago by the account holder. However, in App Store Connect we are still seeing the following messages: "Your Apple Developer Program subscription has expired. Your apps won't be available on the App Store until you renew it. To renew the subscription, the account holder must go to the Membership section of their account on the Apple Developer website." "The Apple Developer Program license agreement has been updated and needs to be reviewed. To update your apps and submit new apps, the account holder must log in to their account, review the updated agreement, and accept it." Both actions appear to have already been completed, but the warnings are still displayed in App Store Connect. Has anyone experienced a similar issue? Is there any known delay for the system to reflect the updated membership status, or any additional step that we might be missing? Thank you.

I have opened a developer account couple of month ago, and enrolled successfully. Did the app store connect and put the app for testing. The company decided to change legal entity, and thus, I had to create a new developer account. So, I have enrolled to a new developer account. My enrollment is pending for almost 3 weeks, while I do not understand what is the status. I have tried sending emails to support and also calling support, but no success. What can I do?

Hello, I'm trying to enroll in the Apple Developer Program but I'm running into an ID verification issue. I'm in Canada and my ids are Canadian but I think my apple account still thinks my region is France (I changed back to Canada a few months ago and it shows Canada in Settings) since I had set it to France for when I was there. Also my phone number is still French. On Mac: my Canadian passport and Canadian driver's license are rejected as not valid for my region. On iPhone: the app just tells me to contact support. I've already reached out to Apple Developer Support but I have had no response for a few days. Is there a fix for this? I have already tried uninstalling and reinstalling the developer app.

<Apple Developer Program许可协议>已更新并需要查阅。若要更新现有App和提交新 App，账户持有人必须登录账户，查看并接受更新后的协议。 app开发者会费 续费以后 app内购获取不到商品了，经排查可能是这个协议需要重新签署，签署以后多久可以重新在沙盒测试中获取到商品信息。