Starting today, we have been seeing this error message. This is a blocker for my team and any help is appreciated Things I've investigated: Testflight Apple status page is green Our signing certificate is valid/ unexpired Provisioning profile is valid/ unexpired There are no pending Apple account agreements Doesn't seem to matter if user also is a member of my company's Apple Business Manager developer team Cellular data is turned off Date/ time is correct User was unable to install app using a personal gmail account and unregistered device User was able to use Testflight to install a third-party app outside of our corporate account Uninstalling/ reinstalling Testflight didn't help

When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.

Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.

Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.

I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?

I too have been in "waiting in review" for longer than expected. What is the normal time for a review?

I removed TestFlight app from old device (email is no where exists in AppStore connect in Testers) which has different email than my AppStoreConnect email. Now I am trying to get invitation to the device which has same email as my AppStoreConnect, but keep getting -> Couldn't Load App The apple Account you're currently signed in with, , doesn't match the one assiciated to this invitation. You can sign in to TestFlight with original Apple Account, , or request a ne…. Where as all other apps in the AppStore connect shows up fine in the TestFlight using appstore connect email. Followed all the reset & settings mentioned but no luck so far.

My app's in-app purchase works perfectly (i) locally (ii) in TestFlight internal testing (iii) in TestFlight external testing in the US. Where's the issue? Well I have one beta tester (TestFlight external tester) in the Philippines. She is unable to purchase. Her Apple ID region and device region are set to Philippines. My IAP has all regions and territories enabled and I can see the Philippine Peso pricing on App Store Connect. She keeps seeing the price in USD rather than PHP, which, based on my searching around, seems to be common in TestFlight. But, she also keeps getting an error "Account Not In This Store - Your account is not valid for use in the US Store. You must switch to the Philippine store before purchasing". Clicking on "Change Store" doesn't help. From searching, it seems despite seeing the price in $ she ought to be able to complete the fake purchase. Is this expected in TestFlight? I am apprehensive before submitting my app for final approval if there are going to be issues in purchasing internationally. The code is StoreKit2's product.purchase() - it's opaque to developers, and Apple is supposed to handle it correctly. Not sure what else I can do as far as the code goes. I have successfully been able to view pricing in dollars, euros, and Philippine Peso by setting the storefront to the US, Germany, and Philippines in a local Storekit config file on an iOS simulator. So I am kind of confident that it is a TestFlight issue, but it feels weird to say something like 'ah it's a TestFlight issue, it'll work in production' :) Ideally TestFlight should be identical to production. Shouldn't it? I am waiting on another international tester (this one is in Brazil) to get another data point. Has anybody encountered something similar to this before? Also, any pointers for writing an automated UI test for this? What API / sample code etc.?

After my beta internal testers receive the App Store Connect invitation and tap to accept, the TestFlight email with download link is taking DAYS to arrive. Apple, you need to look at the provisioning servers. This experience can deter Apple developers.

100% new here, and probably trying to jump the gun here. I've released my 1st build to TestFlight for some people to test, but till now the app is still under review. Does it always take this long (day 4 now) for a 1st build to be reviewed, or am I missing something here?

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Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. Around two weeks ago, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) My apps do not progress properly through review One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it At this point, I cannot update two existing apps, and I can’t start testing a new app at all Important details: This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!

Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.

An app build is uploaded using Xcode 26.3 RC and fully validated/provisioned/processed at AppStoreConnect that shows build is Complete/Ready to Test Export compliance has been done Internal testers have been added to internal testing group Internal testers have accepted invite App is visible with all details in Test Flight on testers' iPhones (running 26.3 final) Internal testers tap App but Install button NEVER appears and testers get request for code to redeem app but invitation email does NOT include redeem code Testers cannot download and install app What is going on with TestFlight Apple?

We are creating an app and app is uploaded on the TestFlight but it is not allowing to download from TestFlight. We are unable to connect to Apple Developer Support teams. Any one please guide us why it is showing error when we try to download from iPhone App store ( The requested App is not available or does not exist)

I paid the £79 enrollment fee on 17th Feb and received both the receipt and payment confirmation email. However, there is no visible indication in my account that the enrollment is under review or in progress — the portal does not show any status update. Because of this lack of status information, I mistakenly initiated a second enrollment, assuming the first one had not gone through. I later withdrew the second application and immediately received a confirmation email for that withdrawal. However, I never received any confirmation that my original enrollment is being processed — only the payment receipt. This is currently blocking my app release, as I’m ready to publish and have already launched on the Play Store. Has anyone found a reliable way to get clarity on enrollment status or escalate this? Any guidance would be greatly appreciated.

Beta testers outside the US, for our MacOS App, are being told their ID is not valid in the US Store and that they must switch to a store in their country. Yet the store switch fails Essentially beta testers outside the US cannot do testflight sandbox eCommerce for the Mac version of our app. Note that eCommerce on the Mac works for US based testers and eCommerce for the iOS/iPadOS works for testers in all territories. Many of these testers are in India, the UK and Canada. We believe that this is incorrect, that storeKit is not correctly detecting the AppStore Region for mac based testflight eCommerce. At this point we have 382 testers, most outside the US and we can only Beta Test our app with US users. Attached are images of the messages that are coming from storeKit: Here is a link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser) https://youtu.be/kB818wfVld4 Here is another link to a video from a user in Canada who is demonstrating the problem (cut and paste into browser). https://youtu.be/7uAZKo8wpfU We see that there is another post with a similar problem. Similar eCommerce Problem Because eCommerce works in all territories on iOS/iPadOS but ONLY in the US for Mac we suspect that this is an error that either a DBA or a coder will need to fix. Any insights from anyone would be appreciated.

We've built an app for iOS using Unity that has in-app purchases. The flow correctly works for Android - no issues at all. Now we've been testing in TestFlight and can't get it to load ANY products. The only message we are getting is "Retrieve Products failed, and could not retrieve any products." - considering the exact flow works fine on Android I would assume the code for loading products itself is not the problem. It is a first version/submission, so the app itself is fresh and hasn't been released prior. The agreements are active (Paid Apps, bank account, W8-BEN-E, etc.), it's using a distribution certificate and has the IAP capability when uploading, so we're kind unsure where to look to at this point.

I've submitted multiple builds to Testflight over the course of a week and all of them as stuck in a "Processing" state. Some extending almost a week at this point. Unfortunately I can't clear these, can't delete the app and restart the submission entirely, or anything else. Any pointers would be greatly appreciated, at this point I'm assuming something internal to Testflight is hosed.

I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks