Dive into the vast array of tools and services available to developers.

Posts under General subtopic

Post

Replies

Boosts

Views

Activity

Unable to get a call back from Apple dev support
Hi, I've been trying to get a call back from apple on a couple of issues but I'm unable to do so. The "Call" button in the contact us form keeps appearing and disappearing at random times. Since I'm in India, I believe the Singaporean team handles the developer support queries. The operating hours mentioned on apple's website are 09:00–17:00 SGT but the "call" button's appearance and disappearance is NOT at all according to this. Now when I was finally able to login into apple developer support at the right time (when call button was visible), and entered my details to get a call back from them. It says "We're calling you shortly" but I receive no call at all. It's been two hours since that. Previously, when i requested a call back for other issues, I got the call immediately. Now it's been so long and there's still no call. And the thing is, I'm also unable to request a call back again for the same issue until some time passes. I think there's some sort of cooldown. The phone/call button disappears again and I'm only left with the email option. Which I NEVER got a reply from unless it's after a call back. There's also no way to call developer support directly. I tried calling back on the number i previously received the call from, but it gets connected to normal support and they say they cannot transfer or connect the call with the developer support team. I don't know what to do. I urge apple to kindly look into this issue and kindly fix it as soon as possible.
0
0
26
5h
Enrollment
I enrolled yesterday. Paid the money. It's already hit my credit card. Still shows that I'm not a member. You had zero problem taking my money, where is the service I paid for?
0
0
7
13h
Sharing Apple Login Between Apps
Hello, We are building a new app that would be kinda extension of the other and we want to let our community share the same account in between. We use Apple Sign in and we want Appel sign in system to give the same identity when people use apple relay. One of our app is alreadey released, can we still do it to share the same Apple login?
0
0
16
17h
User crash report contains ??? instead of my app's symbols and no binary image base address
A user of my app sent me a crash report. I have never seen one like this before. All of my app's symbols are replaced with three question marks (???) Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 ??? 0x10844eb40 ??? 1 CoreFoundation 0x7ff80f155518 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 137 and the binary image as 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? so I cannot find out where exactly the crash happened. What can cause this kind of crash report and can I do anything with it? crash.ips
5
0
159
18h
Rapport de Bug : Problème Entitlements Family Controls / EAS Build
Le build iOS via EAS échoue systématiquement lors de la phase Xcode. Bien que les capacités Family Controls et App Groups soient activées sur le portail Apple Developer et configurées dans le app.json, les profils de provisionnement générés par EAS sont rejetés par Xcode car ils ne contiendraient pas les droits nécessaires. Configuration du projet : Targets (4) : App principale + 3 extensions (ShieldConfiguration, ShieldAction, ActivityMonitorExtension). Capabilities requises : Family Controls (Development), App Groups. EAS CLI Version : 18.0.6 (et versions antérieures testées). Erreur Xcode récurrente : error: Provisioning profile "[expo] com.*****.*** AdHoc 177230..." doesn't support the Family Controls (Development) capability.. error: Provisioning profile "... AdHoc ..." doesn't include the com.apple.developer.family-controls entitlement.. Ce qui a déjà été tenté (sans succès) : Configuration app.json : Ajout manuel des entitlements pour le bundle principal et configuration du plugin react-native-device-activity. Nettoyage Credentials : Suppression totale des profils et des identifiants sur le site Expo.dev ET sur le portail Apple Developer. +1 Forçage Sync : Utilisation de eas build --clear-cache et réponse "No" à la réutilisation des profils existants. Observation étrange : Le terminal indique souvent ✔ Synced capabilities: No updates, alors que les droits viennent d'être modifiés sur le portail Apple. Sur le portail Apple, les profils affichent pourtant bien "Family Controls (Development)" dans les capacités activées. Je met en piece jointe un des profiles.
1
0
54
3d
Credit Card Autofill Not Working in React Native TextInput
Hello, I'm currently investigating an issue related to iOS credit card autofill (Payments & Card Details) in our mobile application. Our app is built using React Native, and we are implementing card input fields using TextInput with the required autofill configuration: autoComplete="cc-number" textContentType="creditCardNumber" Despite correctly configuring these properties, credit card autofill is not being triggered on iOS devices. I would appreciate clarification on: Is credit card autofill officially supported for React Native TextInput fields using autoComplete="cc-number" and textContentType="creditCardNumber"? Are there any additional requirements (entitlements, associated domains, specific configurations, etc.) needed for payment autofill to work? Is autofill expected to work inside WKWebView contexts? Are there any known limitations or restrictions for third-party frameworks such as React Native? I would appreciate any guidance or documentation you can share regarding the expected behavior and official support for this scenario
0
0
23
4d
Digital Wallet - Test devices - Orange Rule
We have tried using multiple test devices to dev and test Digital Wallet provisioning and unable to do it successfully as the rule decision goes into orange flow. This is a blocker for our project involving digial wallet provisioning testing. Is there a way that our test devices could be excluded from hitting orange rule so we can continue with provisioning?
0
0
25
1w
Developer Mode without PC
My phone's charging port is fried. It only charges wirelessly. Fixing it costs the same as the phone. I currently am having a lot of issues enrolling for apple developer program as well, so I can't use test flight right now. I want to enable developer mode on my phone, but it's never been connected to xcode before, so the option is not available. How do I enable developer mode without being able to connect it to a pc? I have a mac, and both my mac and iphone are on the same apple id. thank you
2
0
125
2w
dlopen problems with debug build, macOS SDK 15, and ASAN
Hello, There seems to be a regression with macOS SDK 15 and dynamically loading libraries if Address Sanitizer is turned on. Seems to only affect Debug builds, and .frameworks. I've also reported this via the Feedback Assistant: FB16513866 Here's a minimal repro, if anyone is interested: https://gist.github.com/peter-esik/6b00432e411be85333e14ae7d953966e I thought I'd post this here, as according to my web searches, this isn't a very well-known bug at this point.
3
1
426
2w
Linker nondeterminism (ld_new) involving branch islands
Hi, I'm investigating what looks like possibly nondeterministic behavior when linking large iOS app binaries. I do not have a concise reproduction of the issue yet, but am trying to hunt down possible leads. In particular, the problem appears to surface when invoking clang to link a binary and the resulting order of the 'branch island' instructions appears to be random each time the binary is linked (as shown by the link map output). I was wondering if anyone with insight into the linker's current implementation could shed light on whether that is expected, and if there is anything that can be done to prevent it. FWIW, it seems like it might be size-dependent as smaller app binaries don't appear to exhibit the same behavior. I'd be glad to share more specifics and hopefully a reproduction if I can ever find one eventually. Some environment info (Xcode 16.4 toolchain): clang -v: Apple clang version 17.0.0 (clang-1700.0.13.5) Target: arm64-apple-darwin24.6.0 Thread model: posix InstalledDir: /Applications/Xcode-16.4.0.app/Contents/Developer/Toolchains/XcodeDefault.xctoolchain/usr/bin ld -v: @(#)PROGRAM:ld PROJECT:ld-1167.5 BUILD 01:45:05 Apr 30 2025 configured to support archs: armv6 armv7 armv7s arm64 arm64e arm64_32 i386 x86_64 x86_64h armv6m armv7k armv7m armv7em will use ld-classic for: armv6 armv7 armv7s i386 armv6m armv7k armv7m armv7em LTO support using: LLVM version 17.0.0 (static support for 29, runtime is 29) TAPI support using: Apple TAPI version 17.0.0 (tapi-1700.0.3.5)
6
0
670
2w
EXC_BAD_ACCESS issue need advice
Could you help me with resolving this issue, please. I've got following trace: ksmemory_notifyUnhandledFatalSignal EXC_BAD_ACCESS (KERN_INVALID_ADDRESS) Crashed: com.apple.main-thread EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x000000000000002b Crashed: com.apple.main-thread 0 KSCrash 0xbff8 ksmemory_notifyUnhandledFatalSignal + 12 1 KSCrash 0xcd6c handleSignal + 100 2 libsystem_platform.dylib 0x4178 _sigtramp + 56 3 libsystem_kernel.dylib 0x42f8 mach_msg2_internal + 76 4 libsystem_kernel.dylib 0x4214 mach_msg_overwrite + 428 5 libsystem_kernel.dylib 0x405c mach_msg + 24 6 CoreFoundation 0x46868 __CFRunLoopServiceMachPort + 160 7 CoreFoundation 0x1d848 __CFRunLoopRun + 1188 8 CoreFoundation 0x1ca6c _CFRunLoopRunSpecificWithOptions + 532 9 GraphicsServices 0x1498 GSEventRunModal + 120 10 UIKitCore 0x9ddf8 -[UIApplication _run] + 792 11 UIKitCore 0x46e54 UIApplicationMain + 336 12 UIKitCore 0x172938 -[UIScrollView contentInset] + 588 13 AppName 0xed9440 main + 4386804800 (AppDelegate.swift:4386804800) 14 ??? 0x189f76e28 (Missing) It appears that a variable or object is attempting to access another object that has already been deallocated. Based on the stack trace, the issue was likely detected while layout was in progress. Our analytics show this happens generally on app launch and occasionally during normal use. Unfortunately, I couldn't gather additional diagnostic data. I tried to reproduce the issue using the Leaks tool and enabled runtime diagnostics (Address Sanitizer, Malloc Scribble, Zombies), but without success. I may be overlooking something — any suggestions would be greatly appreciated. Thank you in advance
3
0
155
2w
Developer Disk Image could not be mounted on this device
I have been working on a M1 Mac mini, using my iPad Air M2 running 26.3 iPadOS. Switched to a new M4 Mac mini, went to connect my iPad to run from Xcode and was presented this "The developer disk image could not be mounted on this device." So how can a get an updated DDI? I appreciate any ideas. /Users/robertlawson/Desktop/Screenshot 2026-02-15 at 8.21.50 PM.png
0
1
100
2w
Feedback Assistant: „This Feedback will no longer be monitored, and incoming messages will not be reviewed.“
Every now and then I get this very frustrating message on Feedback Assistant. For instance, in FB14696726 I reported an issue with the App Store Connect API. 4 weeks later, I got a reply, asking among other things for a „correlation key and Charles log“. I immediately replied saying that I didn‘t know what those are, and they replied After reviewing your feedback, it is unclear what the exact issue is. I pointed out that I had asked a question which was left unanswered, and they replied explaining what the correlation key is. Then I asked again what the Charles log is. They replied The Apple Developer website provides access to a range of videos covering various topics on using and developing with Apple technologies. You can find these videos on our Development Videos page: http://developer.apple.com/videos. I opened the link and searched for „Charles“ but there were no results, so I asked to kindly point me to the video answering my question. They replied 3 months later (today): Following up on our last message, we believe this issue is either resolved or not reproducible with the information provided and will now consider this report closed internally. This Feedback will no longer be monitored, and incoming messages will not be reviewed. This is not the first time I ask for clarification and get back a message basically telling me that „we won‘t answer any questions you may have and won‘t hear anything you still may have to say about this issue“. They didn‘t even ask me to verify if the issue is resolved or not, like they sometimes do. No, they just shut the door in my face. I just wanted to share this frustrating experience. Perhaps an Apple engineer wants to say something about it or a developer has had a similar experience?
2
0
638
3w
Built in ssh-add doesn't read ~/.ssh/config
I'm trying to authenticate to a git host using SSH keys stored in 1Password. I have ~/.ssh/config with mode 600 set with a symlink: Host * IdentityAgent "~/.1password/agent.sock" But ssh-add -l shows no identities. If I set $SSH_AUTH_SOCK, ssh-add -l works just fine. I'd love to not have to do this, though. Why doesn't ssh-add seem to read ~/.ssh/config? The built-in version is OpenSSH_10.0p2, LibreSSL 3.3.6. I've searched fruitlessly for an answer anywhere else.
0
0
130
3w
Apple 403 detected - Access forbidden
Im getting this specific error 'Apple 403 detected - Access forbidden' when trying to build my app, my previous 10 builds all succesfully work but now it keeps on giving this error. I'm guessing its because of a new agreement email I recieved. But when i got to both developer website and app store connect there is no new agreements to accept. I'm quite stuck. Any help appreciated. Thanks
0
0
87
4w
memory leak in dlopen / dlcose, or user error?
Calling dlopen then dlclose causes an increase in the amount of memory used by the program. If I create a loop that calls dlopen / dlclose repeatedly on the same dynamic library, memory usage increases continuously. Is this a bug, or am I using dlopen / dlclose incorrectly? I can reproduce this by modifying the sample code in the Apple Developer docs Creating Dynamic Libraries. If I modify Runtime.c, changing the line void *lib_handle = dlopen(lib_name, RTLD_NOW); to add the infinite loop, as below: void *lib_handle = dlopen(lib_name, RTLD_NOW); for (int ii = 0; ; ++ii) { printf("loop %i\n", ii); int close_err = dlclose(lib_handle); printf("close error: %i\n", close_err); printf("dlopen(%s, RTLD_NOW)\n", lib_name); lib_handle = dlopen(lib_name, RTLD_NOW); } then opening and closing the dynamic library will succeed, but memory usage (as reported by top) will rapidly increase. I'm running on x86_64 macOS 13.6.6. Full code for the modified Runtime.c is attached, the rest of the code is available in the Apple Developer docs. Any suggestions? Many thanks, Chris Runtime.c
6
0
342
4w