Here on the forums I see a lot of reports like this:
According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team.
There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says:
If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program.
So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this:
Log on to Developer > Account.
Select the correct team at the top right.
Scroll down to the “Membership details” section.
Look at the “Enrolled as” field.
If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below.
If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership.
If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
Apple Developer Program
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Hi I am a new self taught developer who is atm working on the backend of my app. My app successfully collects location of users and stores it to cloudkits public database. I now want to write a python script and run it on a local server on my windows terminal which fetches users who are in a certain proximity to each other so i can trigger a flow on the app. Can someone first of all tell me if this is even possible the way im attempting it. Also atm all i am doing is generating a server to server key which makes me generate a public and private key and i use the private key file eckey.pem plus key id plus container plus team ID to query the required data. but when i run it i get a 401 error (no authorization).
I am so stumped as there arent many resources available to help direct me to the right path. Can someone please offer some help/insight/confidence.
thanks alot
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
CloudKit
CloudKit JS
CloudKit Console
CKTool JS
Hi, I paid to renew my membership and I received an order confirmation email. But when i go to my account it says it is still expired - so what did i pay for then? I've emailed Apple developer support and they just sent me a generic bot/copy and paste email telling me i need to renew my account. Everyone i speak to tells me to click a link and it just leads to an email option, i email them, then i get an unhelpful email, then the cycle repeats.
It's like:
Me: "Hey Apple, i've just paid to renew my account and you're not giving me what i paid for".
Apple: "Just renew your account".
Me: "....yeah but that's the issue"
Apple: "click this link to send an email and start the infinite useless cycle all over again".
I have also called apple multiple times and spoke with three people and they are not able to help. I spoke with one of the people's managers and i explained to him that i've stuck in this infinite loop where nothing gets resolved and he sent me a link which just. lead. to. the. same. email. option!
I then explained that this is like a dystopian sci-fi movie where this faceless mega-corp (Apple) has taken my money for a service and not given me that service (false advertising / crime). He said he can't help. Then you know what he said? ................... ........ ..... .. "post on the forum".
So Apple takes my money and doesn't give me the service they advertised to me then says they can't help me and that i have to ask in the forum. I said "so basically you're advising me that non-apple employees are better suited to help me than Apple employees, lol".
What should i do here?? I have a had a team of developers stop working for weeks and this has brought my app development plan to a halt, costing me money.
Hi everyone,
I’m trying to enroll in the Apple Developer Program, but I’m stuck in a strange region issue. My Apple ID was originally created in the United States, and I’ve already:
• Set my Apple ID region to the United States
• Updated my payment and shipping address to a valid US billing address
• Changed the App Store country/region on my iPhone to the United States
• Signed in to the Apple Developer site after all of the above
Despite all this, when I try to pay for the Developer Program, the enrollment page still shows the price in AED (UAE Dirhams) and lists the region as UAE.
Apple Support couldn’t fix it and told me to try the forums. I’m worried that if I go ahead and pay, my developer account will be permanently tied to the UAE region, even though everything else is U.S.-based.
Has anyone experienced this before? Is there a hidden cache, setting, or workaround to get the Developer Program to recognize the U.S. region correctly?
Any help would be massively appreciated. Thanks in advance
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey everyone,
I’ve been trying to get my apple developer account approved for weeks now with so many back and forth messages exchanged. However, I’m still not sure where my application stands.
I submitted my verification docs multiple times through a special link. It was under review but then no one acknowledged its current status. Later, I received a follow up asking me to enrol again because it was causing some issue. But when I tried doing that, it says there is some error And asked me to contact support to resolve this.
how long will this take before I get to the stage where I can make a payment and have my account approved?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations.
Below are the issues we are facing if anybody knows how to solve it:
Account was deprecated
We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store.
Thank you for any help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Entitlements
Family Controls
How long does it usually take to enroll my company in the Apple Development Program? I am still waiting for my enrollment to be processed, its 3 weeks has been passed, still Waiting. CASE ID 102570050739.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
It seems like your enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, you haven't received any feedback.
We are registering as an Apple developer, but the entity type selection is incorrect. How can we switch from personal type to organizational type? We haven't paid yet
Hi everyone!
I’m trying to automate the Apple Pay setup in a CI/CD pipeline for a preproduction environment. Right now, we are generating manually the Apple Pay certificates for both the root domain and merchant ID through the Apple Developer Portal, then manually upload them to our preproduction servers. My idea is to be able to automate this process for this environment.
I’ve been digging through docs and forums but haven’t found any way to generate or renew these certificates automatically via an API or any other method. Does anyone know if Apple offers something like this? Or if not, what’s the best way to handle this in an automated workflow? I've been thinking about a web driver, but I'm not a big fan of this kind of solution.
Thanks a lot for any ideas or advice!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi,
While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps.
As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing.
To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation.
From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives.
We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required.
Case ID: 102578249178
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Community,
A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message:
"Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time."
As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account.
I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response.
This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight.
Thank you.
Hello,
I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy.
From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen.
That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP).
Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations.
Thank you in advance for your support. I look forward to your advice.
Warm regards,
My name is Batsaikhan Uugantsetseg, and I recently paid $99 for Apple Developer Program enrollment. However, I have not yet been approved.
After submitting my application, I uploaded my Mongolian citizen ID for verification. Later, I received an email from Apple Developer Support (Asia) informing me that the ID was not accepted because it is not written in English. They suggested that I submit my driver's license instead.
Following that advice, I uploaded my driver license, and I received a confirmation from Apple Support that the document was received. However, I still haven’t received any further updates, and my enrollment is pending.
This delay is becoming critical. Initial Case ID: 102566848930
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Developer Tools
Developer Program
First of all, I found that after upgrading to this version, my phone gets extremely hot in the background (I upgraded to this version yesterday, and I was using iOS 18.6 before yesterday).
It feels that the camera app has been upgraded inexplicably, the operation is particularly difficult to use, and it does not conform to logic at all. I don't know why it has been changed like this. Can you give users a choice and let them choose whether to use this new version of liquid glass or the classic one?😉
I don't know why the feedback assistant app can't be used, and I will show it in the video below.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi
i have been trying to enroll in an apple developer program I have made the payment 99$ and it has been deducted from the credit card. I got a message saying you will recieve an email soon. Would like to know whats the process after that and why is enrollment in the apple developer programm a bit diffcuilt.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey everyone,
I'm facing a major issue. I enrolled in the Apple Developer program, but when I logged into the Developer app on my personal phone (which is linked to my personal Apple ID), the subscription got transferred to my personal account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello everyone,
I’m running into an issue when logging into my Apple Developer account on the official site. After entering my Apple ID and password, I immediately see:
too many verification codes sent
At this point I should receive a 6-digit 2FA code via SMS to my trusted phone number, but nothing ever arrives. I’ve waited from one to seven days and tried again, but I still get the same error and still no SMS.
I’ve double-checked that:
My trusted phone number is correct in my Apple ID settings.
My carrier isn’t blocking or rate-limiting SMS messages.
Steps to reproduce:
Go to developer.apple.com and click “Sign In.”
Enter Apple ID and password.
Submit credentials → immediately see “too many verification codes sent.”
No SMS arrives. Retrying doesn’t help.
Expected behavior:
Apple sends a new 6-digit 2FA SMS to my trusted number.
After entering it, I can complete the login flow.
Actual behavior:
I receive the “too many verification codes sent” message instantly.
I never get the SMS code, even after waiting or retrying.
Has anyone else experienced this on the standard Developer portal? Is there a way to clear the “too many verification codes sent” flag or otherwise force delivery of the 2FA SMS? Any advice would be greatly appreciated!
Thank you!
Hello Apple Developer Support / Community,
I’m reaching out for help regarding my Apple Developer Program enrollment.
It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed.
Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed."
This delay is now affecting my business operations and launch timelines.
I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates.
Has anyone experienced similar delays? Is there any way to escalate this?
Thank you in advance for any advice or assistance.
Best regards,
Gustave
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello Developer Community,
I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:
The admin of our Apple Developer Account is a former team member
We cannot reach this person anymore
We need to regain access to maintain our app on the App Store
Questions:
What is the official process to recover account access in this situation?
What documentation will Apple require to verify our company ownership?
Who should we contact at Apple to start this process?
Any guidance from developers who have experienced a similar situation would be greatly appreciated.
Note: I'll be happy to provide more details if needed, while keeping sensitive information private.
Thanks in advance for your help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program