Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!

"Failed to verify your identity. Try again." I only see this text. I have the correct apple account and password and I have made the payment. I can't log in with my password, why? Question 1: What should I do to log in with my password? Question 2: What is the error?

We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.

I'm not sure how to proceed. I paid for Apple Develoepr Program but not seeing it applied to my account and I still see "Your Apple Developer Program membership has expired.'

Hello, I recently submitted a successful application for the Apple Developer Program using the Apple Developer app. I can confirm that my subscription is currently active and valid on the App Store. Could you please let me know how long it typically takes for the developer account to be fully activated? Is it acceptable to simply wait for the activation without contacting support? Thank you very much for your assistance.

Hei everyone. As the title says, I have submitted the enrollment for the developer program two times, by mistake. I did it once, two days ago, I have received the order aknowledgement and that was it. However, today I have logged in the dev account on the web, and I saw this : To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. I was like, oh, finally. let me finish the enrollment. but in reality, I have applied again, and received the same order aknowledgment. How bad in trouble I am, or how bad did I messed up? And more importantly, what happens now? I mention that no money charge has been issued from my card on neither of the attempts. Thank you, Best regards, Gabriel.

我们这边收到的一个通知，是设置的订阅明明是6块，苹果通知过来的是renewalPrice是6000，个别是6000，也有600的，如何设置renewalPrice这个字段是除1000还是除100换算

I am currently developing an Apple MDM solution as a vendor and have successfully obtained the Vendor Certificate from the Apple Developer Portal. However, when attempting to generate and upload the Certificate Signing Request (CSR) to the Apple Push Certificates Portal Portal Link. I encounter the error: "Invalid Certificate Signing Request." I have followed the official Apple documentation outlined here, but the issue persists. Doc Link Could you please guide me through the correct process to generate a valid CSR and successfully upload it? Any assistance would be greatly appreciated. Thank you for your time and support.

Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?

Hi, I'm wondering if there is any better documentation relating to card session handling. The informations are kind of limited: https://developer.apple.com/documentation/corenfc/cardsession/ It's not clear what should be used for keeping session or should it be created again after each transaction ? When I create a card session I pass the transaction but when at the and I call stopEmulation on card session than there is a problem with another transaction. What about the NFCPresentmentIntentAssertion? I know there's not information about "maximum suppression duration". I may only check isValid or acquire() on it. There's no information about how to properly manage it for another transaction. To sum up is that I would like to know should I create the new cardSession for each transaction (which would be strange cause it looks like singleton for me). If theres any impact when calling stopEnumaltion to cardSession or the startEmulation function may be called? The main issue is the 'double tap' flow where user must authenticate him during transaction.

Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.

I made a developer account. I uploaded a photo id, it notified me that it will take 2 business days to get verified, but it has been already 2 weeks. What to do?

What may be the reason for this issue, i'm not sure with that i've reached to developer support several times and also raised a ticket to operations team its been 3 weeks that my issue is not sorted or resolved yet, i can't understand what may be the reason for this issue, anyone faced the same if yes how its resolved??

I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!

I have an application that uses WeatherKit for which I use the registered identifier com.[mycompanyname].[myappname] . I'm now developing a second application using WeatherKit, so I need to create a new identifier on https://developer.apple.com/account/resources/identifiers/add/appId/bundle so that WeatherKit will recognize requests from com.[mycompanyname].[myappname2]. (in this post, I'm using "[xxx]" instead of the real strings) When I go to create an identifier for the new app, I get the error message: An attribute in the provided entity has invalid value An App ID with Identifier 'com.[mycompanyname].[myappname2]' is not available. Please enter a different string. Can anybody explain why I can't register the new app name, and how I can fix this?

Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,

Hi there! I made a mistake while create a request for enrolment, could you please explain me how to call out this enrolment?

Hey everyone, I’m trying to enroll in the Apple Developer Program as a company (LLC), and I’m the sole owner and CEO. I uploaded all the documents required, but when I try to re-upload the missing one using their upload link, I get this error message: “Sorry, you don’t have access. Your account isn’t authorized to upload files.” Has anyone faced this before? Is there a fix or do I need to contact Apple directly? Also, they’re asking for a business card or an employment verification letter — but I’m the owner and don’t have either. How do you handle this if you’re the only person in the LLC? Do I just create a business card or write the verification letter myself? Any help or advice would be much appreciated. 🙏 Thanks in advance!

I already made a payment for developer program. but it show pls enroll to make payments it take time to 2 days for processing.