Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Urgent Help Needed: Apple Developer Account Deleted Due to App Name Similarity Issue
Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.
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646
Dec ’25
Admin on Organization team but cannot access CIP
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
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2w
my enrollment is still pending with no updates after 2 weeks.
I applied for the Apple Developer Program on Jan 29th, but my enrollment is still pending with no updates. This delay is really affecting my project timeline since I need to start my app soon, and I can’t move forward without my account being approved. I’ve already reached out to Apple Developer Support, but I haven’t gotten any clear response on when it will be completed. tried even calling the support line but they couldn't help with developer accounts. Has anyone else experienced similar delays? If so, how long did it take for your account to get approved? Would appreciate any advice or insights! Thanks in advance.
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3w
I am not using push notification service, i am only use local notification in my app how to solve this issue
ITMS-90078: Missing potentially required entitlement - Your app, or a library that’s included in your app, uses Apple Push Notification service (APNs) registration APIs, but the APS Environment Entitlement isn’t included in the app signature’s entitlements. If your app uses APNs, make sure the App ID is enabled for push notifications in Certificates, Identifiers & Profiles, sign the app with a distribution provisioning profile that includes the APS Environment Entitlement, and upload a new build to ensure that push notifications function as intended. For details, visit: https://developer.apple.com/documentation/usernotifications/registering-your-app-with-apns.
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Apr ’25
My Account is stuck to Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process.
Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process. Its been more than 3 weeks its stuck to above status and showing Pending in profile section.
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1w
Enrolling, LLC Disregarded company (Non- Us Resident)
Hi There, I´m From Spain with an LLC Company in the USA. Is a Disregarded company, the problem is that when I try to set up the paid apps agreement, Apple display the form W-9 instead of Form W8-BEN (that is for non-us resident) My question is... is this right? Under the name of my company, appear an option that ask me ... "Who is the Beneficial Owner? " You can choose between : Individual, Limited Liability - Disregarded Entity, Limited Liability - Partnership, Other... I choose Limited Liability - Disregarded Entity I m not sure if the form W-9 is the right for me because my other online business is about selling books on amazon and there the form that I m using is W8-BEN
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2k
Nov ’25
"Unknown Error" - Please try again
Hello Team I tried to enroll using the Apple Developer app on both my Mac and my iPhone and I keep getting the "Unknown error" please try again popup. I'm on the latest macOS and iOS version, have everything in line to the requirements, but nothing seems to be working. Can someone guide me if there's something I've not done right?
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428
Dec ’25
Apple Developer Program membership still not active after payment (3 weeks)
Title: Apple Developer Program membership still not active after payment (3 weeks) Hello, I purchased the Apple Developer Program membership on February 6, 2026. The payment was successfully charged and the invoice was issued. However, my membership still appears as inactive in my developer account, and I cannot proceed with app submission. I have already contacted Apple Developer Support but have not received a response yet. Has anyone experienced a similar delay or know what else I should check? Details: Purchase date: 06.02.2026 Invoice Number: MC49961752 Apple Order Number: AET2317962 Any guidance would be appreciated. Thank you.
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6d
Persistent 'Unknown Error' During Developer Program Enrollment from India - Support Unresponsive
Body: I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region. Issue Summary: I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors: "Unknown Error - Please try again" "Invalid Request - Service mapping to the requested URL is not available" My Setup (All Verified Correct): Apple ID Region: India Trusted Phone Number: +91 (India country code, matching my Apple ID region) Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification) 2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com Device: iPhone 17 Pro running latest iOS Troubleshooting Attempted: I have completed every troubleshooting step suggested by the community and by Apple Support myself: ✅ Verified genuine Two-Factor Authentication is enabled ✅ Confirmed Apple ID region matches trusted phone number region (+91) ✅ Updated all personal information (legal name, address, email) on account.apple.com ✅ Force restarted iPhone multiple times ✅ Uninstalled and reinstalled Apple Developer app ✅ Signed out and signed back in with correct Apple ID ✅ Tested on both WiFi and cellular data ✅ Waited 48+ hours between attempts None of these steps resolved the issue. Support Response Issues: This is where my frustration peaks. I have attempted to contact Apple Support multiple ways: Phone Support: Shows "Phone support is currently unavailable" (though it was available last week) Email Support: Submitted via developer.apple.com/support → No response for 4 days Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue Current Status: No follow-up communication or resolution path from Apple Known Issue in India - Why This Matters: I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates: This is a documented, recurring issue affecting Indian developers specifically Apple appears to have backend infrastructure issues specific to India Support has not provided a resolution path despite multiple reports The Real Problem: Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet: Support responsiveness is severely lacking There is no documented workaround or known resolution The support team seems unaware of or unprepared to handle this region-specific issue My Request: Acknowledgement from Apple that this is a known issue affecting India-based developers A concrete resolution path (whether manual backend enablement, account review, or system fix) Expected timeline for resolution: Improved support responsiveness - Developers deserve answers, not silence Additional Context: I am ready to provide screen recordings of the exact error I have all the necessary documentation (identity verification, address proof, etc.) I am willing to complete any additional verification steps I simply need clear communication and a path forward I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention. If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.
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Nov ’25
There may be an issue with your account that needs to be resolved before you can continue. Please contact support.
I'm encountering an issue while trying to enroll in the Apple Developer Program using the mobile app. Every time I attempt to proceed, I receive the following error message: "There may be an issue with your account that needs to be resolved before you can continue." I have verified my account information and followed all the necessary steps. I sent an email to Apple, but I haven’t received a response for several days. I’d be grateful for any help if anyone else has experienced this issue.
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Apr ’25
Apple Developer Enrollment Pending
I enrolled in the Apple Developer Program on February 3, 2026. The payment was completed successfully at the time of enrollment, but my membership status has remained “Pending” since then. So far: No request for additional documents or identity verification No phone call from Apple No follow-up email other than the payment confirmation Apple Developer Support has been contacted, but no response yet I understand that verification can take some time, but the complete lack of communication is concerning, especially since this is blocking active development and release planning. If this is a known backlog or system-wide delay, some transparency from Apple would help. I’d also appreciate hearing whether others who enrolled in early February are seeing the same prolonged “Pending” state. Thanks in advance to anyone who can share recent experiences or escalation paths.
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3w
Developer Enrollment Delayed for Over a Month – Apple Support is a Nightmare!
I cannot believe how slow, opaque, and frustrating the Apple Developer enrollment process has become. I have been waiting for over a month, and every single step has been a nightmare. I have paid twice, the latest over a week ago, and still no activation. I have sent over 10 emails to support, and either I get no response or the same useless generic reply that does nothing to resolve the issue. I post here on the forum, and Apple remains completely silent. How can a company like Apple treat its developer partners this way? Google and Meta finalize these processes in 48 hours, while here, every step feels like a black hole of delays and excuses. This situation is beyond unacceptable. If Apple wants serious developers on its platform, it needs to fix this broken system. Has anyone else been stuck in this endless loop? What solutions exist, other than waiting forever? case (#102554666707) case [20000095668276] #AppleFail #DeveloperSupport #Frustrated
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Mar ’25
Apple Developer Program membership renewal still not updating active after payment
Hi, I hope it's ok to post this here as I'm on a bit of a time-crunch to have this sorted and looking to get this issue resolved. I just renewed my Apple Developer Program membership (annual subscription) and received my order confirmation (Order #W1411330632, placed February 28, 2026) for $1,749.00 MXN. However, my membership status still hasn't updated to active. Is this normal (a waiting period for a renewal). If not, could someone help guide me in the direction of whom to reach out to for support? Thank you for your help. Regards, Joe
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6d
DUNS Number Mismatch
I am trying to create a developer account for my organization. I have validated our DUNS number and Entity Name on https://developer.apple.com/enroll/duns-lookup/. However, when I try to add this number to create a developer account, I get a pop-up suggesting a mismatch in the entity and DUNS number. I have tried this several times without any success. Request you to please help me resolve this issue. Thanks. Sanket
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1.1k
Feb ’26