App stuck in “Waiting for Review” for 3+ weeks – possible review pipeline issue?

Hello,

My app "Zen Mahjong!" has been stuck in the App Review process for an unusually long time and I’m trying to understand if something might be wrong with the submission.

Timeline:

  • First submission entered “In Review” and stayed there for 6 days without a decision.
  • I rejected that build, uploaded a new build and resubmitted on February 17.
  • Since then the app has been in “Waiting for Review” for more than 3 weeks.

Additional context:

  • App size ~40 MB
  • Only IAP is a “Remove Ads” purchase
  • I already contacted Developer Support and opened an expedited review request.

Support also mentioned that this delay seems unusual.

Has anyone experienced something similar or could this indicate that the submission is stuck in the review pipeline?

Any guidance would be greatly appreciated.

Thank you.

Update: For additional context, before the current 3+ weeks in “Waiting for Review”, the previous submission also spent about 5 days in “Waiting for Review” and then 6 days in “In Review” without a decision.

So the overall review process for this app has now been ongoing for more than a month.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Hi @App Review,

Thank you for the response and for looking into this.

Just to check if there has been any update on the investigation. The app is still currently showing “Waiting for Review.”

Please let me know if you need any additional information from my side.

Thank you.

App stuck in “Waiting for Review” for 3+ weeks – possible review pipeline issue?
 
 
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