Error code 500 when requesting a System Extension or DriverKit Entitlement

Hello all, I am trying to submit a request for endpoint security entitlement.

I keep getting this error for weeks:

This page isn’t working developer.apple.com is currently unable to handle this request. HTTP ERROR 500

Answered by froglike6 in 878086022

I received an email from Apple Developer Support saying that the error has finally been fixed. The entitlement request is now working properly.

I recommend that you seek help via Apple > Developer > Contact Us > Development and Technical > Entitlements, which is the standard escalation path for entitlement issues.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Same here. Apple Support keeps repeating that I should send them a video recording of the entire process where the HTTP error occurs.

Has this issue been resolved?

Hmmmm, if multiple folks are hitting this [1] then it’s clearly not a client-side problem. Given that, I’m going to tweak my advice somewhat. In addition to seeking help via the channel I described above, I also recommend that you report this as a bug against the Developer website.

Once you’re done, please post your bug number, just for the record.

IMPORTANT Normally I recommend against filing ‘me too’ bugs, but in this case I think that’s warranted [2]. noyna, froglike6, and others, please file your own separate bugs and post the bug numbers here.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

[1] Indeed, I just saw another thread about it.

[2] Because I want to make sure we capture the full breadth of the issue.

Same issue here. The Endpoint Security entitlement request form returns HTTP 500 or a blank page. I’ve filed a support request through the Developer Support channel.

I’ve filed a support request through the Developer Support channel.

Cool. But just to reiterate the point I made above, I’d appreciate you filing a bug about this and posting the bug number here.

Oh, and apropos that, lemme tag in @noyna and @froglike6

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

I am experiencing this same HTTP 500 issue when requesting driver kit entitlements exactly as described.

filed case ID 102830620344.

9labs wrote:

FB22063824

Thank you!

I’ve asked the relevant team about the state of this and I’ll reply here when I learn more.

ps It’s better to reply as a reply, rather than in the comments; see Quinn’s Top Ten DevForums Tips for this and other titbits.

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

I received an email from Apple Developer Support saying that the error has finally been fixed. The entitlement request is now working properly.

Thanks for the update — I can confirm it’s working on my end now as well. I’ve just submitted the entitlement request through the official form, in addition to the information already shared via the other support channel.

For reference, the request ID is 26Y9BFR3B7.

This issue caused a development delay on our side. Any assistance in moving the review forward would be appreciated.

Error code 500 when requesting a System Extension or DriverKit Entitlement
 
 
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