Before iOS26.1, allowCamera set false, all app can't use camera.
On iOS26.1, allowCamera set false, removes camera icon from the Home Screen, but third app can still use camera, such as Safari and other apps that can call camera.
Is it a bug or a new features?
Device Management
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📱 [iOS 26.1 beta 2] allowCamera restriction not working properly on both supervised and BYOD devices
Details:
Device: iPhone 12 Pro Max
System: iOS 26.1 beta 2
Issue Description:
When testing MDM device restriction capabilities on iOS 26.1 beta 2, I found that the allowCamera restriction does not work as expected.
Observed Behavior:
• On a BYOD device:
When allowCamera is set to false, the Camera and FaceTime apps disappear from the Home Screen, as expected.
However, third-party apps (such as WeChat) can still access the camera and take photos.
• On earlier versions (e.g. iOS 26.0.1):
Setting allowCamera to false correctly blocks all apps, including third-party apps, from accessing the camera.
Initially, I assumed Apple might have changed this restriction behavior so that allowCamera only applies to supervised devices.
However, after testing on supervised devices, I found that even there, when allowCamera is set to false, the Camera and FaceTime apps are hidden, but third-party apps can still use the camera.
This indicates that the restriction is not functioning correctly in iOS 26.1 beta 2.
Expectation:
When allowCamera is set to false, all camera access — including third-party apps — should be blocked.
Request:
Could someone from Apple’s development or MDM team confirm whether this is an expected behavior change or a potential bug in iOS 26.1 beta 2?
Topic:
Business & Education
SubTopic:
Device Management
I desperately need help with this issue. Are there any known issues regarding MDM profiles not installing on iPhone 17? Too many cases are being reported.
Topic:
Business & Education
SubTopic:
Device Management
We are expering frequent delays recently when associating a device serial with the adamid of an app in our business manager account. I get an event id back when calling the /associate api but when i check the status of that event id is can be sat in a pending state for sometimes several hours. Need to understand why and if its a configuration issue
Topic:
Business & Education
SubTopic:
Device Management
Why don't obtain equipment list (https://mdmenrollment.apple.com/server/devices) interface returns "device_family" contour information. This interface only returns some fields, and many field values are not returned
I'm writing to point out a potential structural error in an example of the DeclarativeManagement command. This could cause significant confusion for developers implementing the MDM protocol.
The standard structure for a server-to-device MDM command requires CommandUUID and the Command dictionary to be siblings under the top-level dictionary. The CommandUUID serves as a top-level identifier for the entire command envelope.
This is the correct, expected structure:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Command</key>
<dict>
<key>Command</key>
<dict>
<key>RequestType</key>
<string>DeclarativeManagement</string>
</dict>
</dict>
<key>CommandUUID</key>
<string>0001_DeclarativeManagement</string>
</dict>
</plist>
This is an example of the incorrect structure I've seen:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Command</key>
<dict>
<key>CommandUUID</key>
<string>0001_DeclarativeManagement</string>
<key>Command</key>
<dict>
<key>RequestType</key>
<string>DeclarativeManagement</string>
</dict>
</dict>
</dict>
</plist>
Topic:
Business & Education
SubTopic:
Device Management
I encounter a connection error with Apple Configurator v2.18 when, after making changes in macOS Sequel 15.6.1, I want to apply and transfer the changes to the iPhone icon layout in iOS 26: Apple Configurator v2.18 crashes and returns an error message:
‘Try the operation again. If it fails, quit the application, launch it again, and try again. [NSCocoaErrorDomain – 0x1001 (4097)]’
I have done some research, and it seems that this bug has been identified and fixed in Apple Configurator 2 v2.19 (Build 10434).
Have you encountered this problem?
Do you know where to find version v2.19?
This fixed version does not appear to have been released yet, and Apple support has been unable to help me.
Thank you all for your help.
Topic:
Business & Education
SubTopic:
Device Management
Hi everyone,
I want to enable Single App Mode (SAM) for my custom app that’s installed on the device.
However, my device is not supervised.
Is there any way to:
Enable Single App Mode without supervising the device?
Any guidance or workaround would be appreciated.
Thanks,
Arnab Lahiri
Topic:
Business & Education
SubTopic:
Device Management
Dear Apple Developer Team,
Following the rollout of iOS 26.x and the introduction of the iPhone 17, we have identified a critical issue affecting Mobile Device Management (MDM) enrolment and restore operations.
The issue appears to stem from the Device Management Profile configuration 'do_not_use_profile_from_backup' within Apple Business Manager (ABM), which currently defaults to False. This setting should be modified to True to ensure proper functionality.
When the profile remains set to False, organisations leveraging MDM encounter repeated failures during device backup and restore operations. Specifically, restoring a supervised or managed device triggers a persistent MDM registration loop, effectively preventing deployment of iPhone 17 devices in managed environments.
We recommend that Apple review and adjust the default Device Management Profile property within ABM to address this issue and restore full MDM compatibility for iOS 26.x and later.
Topic:
Business & Education
SubTopic:
Device Management
Platform SSO not working on macos devices for zscaler application other app like safari / chrome working well.
Need help from apple expert on the same.
Environment :
IDP : Entra ID
MDM : Omnissa Workspace one UEM
platform : macOS
We are managing VPP license switching operations using Apple's VPP Manage Licenses API.
License information is managed by matching the “clientUserIdStr” data with the VPP account ID information managed on the server side.
We received an inquiry stating that a VPP license did not activate despite the activation process being performed.
Upon checking the API results, the update API returned a success status during execution.
However, the “clientUserIdStr” information was missing from the license information field in the response of the information retrieval API.
We kindly request your guidance on the reason why the “clientUserIdStr” information is missing when retrieving license information, and the steps to ensure this information is reliably returned.
VPPAccoountId:0123456789abcdef0123456789abcdef
adamIdStr:521974902
*Some details have been altered from the actual data to protect personal information.
Topic:
Business & Education
SubTopic:
Device Management
Tags:
Apple Business Manager
Device Management
I'm are attempting to use the device management migration feature in Apple Business Manager / Apple School Manager (for devices running iOS 26 / iPadOS 26) to re-assign managed devices from one MDM server to another. We followed the published procedure (select device(s) → Assign Device Management → Set deadline → Continue).
However, we are observing that on the device side, no notification or prompt appears to the user (such as “Enrollment Required” or “Your organization requires this device to enroll in a different device management service”), even after the migration deadline has passed.
Here are the environment details:
Device OS version: (iOS 26.1)
Device ownership: enrolled via
Automated Device Enrollment
MDM re-assignment in ABM: old MDM server(name: https://dev5.clomo.com/panel/mackey-dev/ ) → new MDM server (name: https://obliging-bunny-equally.ngrok-free.app/ )
Deadline set: (12/10/2025 12:00 AM)
Network connectivity: confirmed online at deadline time
We would like to know:
Under what exact conditions will the device display the notification/prompt, and what common mis-configurations prevent it from appearing?
Is there any device log or activity indicator in ABM/ASM to confirm that the migration instruction has been sent to the device?
In cases where the prompt does not appear, what troubleshooting steps can we perform on the device (or in the MDM/ABM configuration) to correct it?
Hi Team, As per this documentation Handling NotNow Status Responses | Apple Developer Documentation, the last command that is delivered to the device on a connection should be the one that the device reported NotNow so that the device will automatically retry when it is ready to consume commands. Our question is it possible to have a fixed command which we can try at the end once all commands are tried and if device has reported NotNow for any of the commands.
E.g. If there were 3 commands delivered to the device one by one
SSO profile (com.apple.sso ) was delivered and device reported NotNow
VPN profile (com.apple.vpn.managed) was delivered and the device reported NotNow
DeviceInformation command was delivered and the device reported Acknowledged.
As there were NotNow responses earlier, can we try a certificate profile(com.apple.security.pkcs1), with a dummy certificate payload, to ensure that the last command delivered to the device in this connection is responded with NotNow.
Questions:
Can we use a fixed command e.g. certificate profile(com.apple.security.pkcs1) as in above example to ensure the last command delivered to the device has NotNow response. Or is it better to try one of the commands which the device reported NotNow earlier. As in above example should we try the SSO or VPN profile at step 4 instead of the certificate profile?
Following up to above, when a device reports NotNow for any profile installation command, can we say it will always report NotNow for certificate profile(com.apple.security.pkcs1) as well for all iOS and MacOS devices?
Topic:
Business & Education
SubTopic:
Device Management
Hi everyone,
We manage several macs through Microsoft Intune. We've deployed Platform SSO using the password based method (not the Secure Enclave) and have also enforced filevault encryption through policy.
What we're trying to achieve is that multiple users can log into the same Mac. For example, I (the initial enrolling user) can log in without issues. However, we want a colleague to be able to log in as well if they're physically in front of the mac.
The challenge we've run into is that once filevault is enabled (We're not sure about it but reading on forums it seems that the problem is filevault), it seems the network is not available at the login screen. This means that while the first user can create a mobile account and log in, a second user can't do the same. The moment we try to log in with another set of credentials, we get an immediate error and the password field shakes instantly, suggesting it's not even reaching out to the network or directory to validate the credentials.
We'd like to confirm if this behavior is expected when FileVault is active and whether the only solution is to disable FileVault or if there are alternative solutions to allow network connectivity at the login screen.
Essentially, we want to know if there's a way to let a second user log in without having to turn off disk encryption.
Or if we can pre-authorize a set of users on the mac in order to create all the mobile account needed..
Thanks in advance!
Thomas
I'm using Apple's MDM protocol InstalledApplicationListCommand to get information about installed apps.
From iOS/iPadOS 26, the app information obtained by InstalledApplicationListCommand includes information on all apps including system apps (apps that come standard with iOS/iPadOS).
https://developer.apple.com/documentation/devicemanagement/installed-application-list-command
I want iOS/iPadOS26 to get the same information as the app information I get from the previous iOS/iPadOS, and I want to exclude system apps from the app information I get with the InstalledApplicationListCommand.
As a way to exclude system apps, you can use the app ID
I'm thinking of a way to exclude anything that starts with "com.apple" (the Identifier key value of the InstalledApplicationListResponse.InstalledApplicationListItem object).
As a way to exclude system apps, please tell us whether the above method is appropriate and whether there will be any problems in the future.
Topic:
Business & Education
SubTopic:
Device Management
We have a WebContentFilter that has an AllowList with a couple of domains and a DenyList that includes www.apple.com. This works on iOS18.x but doesn't work in iOS26 as www.apple.com can be reached.
https://support.apple.com/en-gb/guide/deployment/depc77c9609/web
Indicates that .apple.com is always accessible but evidence seems to indicate this wasn't the case pre iOS26. An older version of this page
https://web.archive.org/web/20220427202204/https://support.apple.com/en-gb/guide/deployment/depc77c9609/web has no mention of .apple.com although field names are also different.
Has this change come about due to the filtering changes introduced in iOS26 and is there any way we can still block .apple.com going forward. Would a content plugin be an options ?
Topic:
Business & Education
SubTopic:
Device Management
Steps to Reproduce
Step 1: Fetch Initial Device List
Called the device list endpoint to retrieve all devices and saved the cursor:
GET https://mdmenrollment.apple.com/server/devices
Step 2: Modify Devices
Added and deleted several devices via https://business.apple.com/
Step 3: Sync Without Pagination
Called the sync endpoint using the cursor from Step 1 (no limit):
GET https://mdmenrollment.apple.com/devices/sync?cursor={step1_cursor}
Result: Returned 3 device records as expected:
{
"devices": [
{
"serial_number": "F70JJ4C16L",
"op_type": "added",
"op_date": "2025-12-11T07:05:05Z"
},
{
"serial_number": "F70JJ4C16L",
"op_type": "deleted",
"op_date": "2025-12-11T07:04:36Z"
},
{
"serial_number": "C8RWGXZXJWF5",
"op_type": "deleted",
"op_date": "2025-12-11T07:04:52Z"
}
],
"more_to_follow": false
}
Step 4: Sync With Pagination (First Page)
Called the sync endpoint using the same cursor from Step 1 with limit=1:
GET https://mdmenrollment.apple.com/devices/sync?cursor={step1_cursor}&limit=1
Result: Returned 1 record with more_to_follow: true — indicating more data exists:
{
"devices": [
{
"serial_number": "F70JJ4C16L",
"op_type": "added",
"op_date": "2025-12-11T07:05:05Z"
}
],
"more_to_follow": true,
"cursor": "MTowOjE3NjU0MzgyNDI5ODc6..."
}
Step 5: Sync With Pagination (Second Page)
Called the sync endpoint using the cursor from Step 4 with limit=1:
{
"devices": [],
"more_to_follow": false
}
Expected Behavior
When paginating with limit=1, the API should return all 3 records across 3 sequential requests.
Actual Behavior
Without pagination: Returns 3 records ✓
With pagination (limit=1): Returns only 1 record, then empty array ✗
2 records are missing when using pagination.
Impact
This inconsistency makes the sync API unreliable for incremental device synchronization workflows.
Topic:
Business & Education
SubTopic:
Device Management
I came across this tool that enables supervised mode on iOS without resetting the data. it's essentially a macOS with a unix executable file underneath. a quick guide of how it works is here
https://www.techlockdown.com/guides/enable-supervised-mode-iphone
I would appreciate any guidance on how to recreate this, as this is behind a paywall, and would like to offer something similar for free to people who want to restrict their families devices.
Topic:
Business & Education
SubTopic:
Device Management
Hello,
I’d like to clarify the technical limitations around app updates in an Apple School Manager (ASM) + MDM environment.
Environment
• iOS/iPadOS devices supervised and managed via Apple School Manager
• Apps are distributed via ASM (VPP / Custom App) and managed by MDM
• Apps are App Store–signed (not Enterprise/In-House)
• Some apps include NetworkExtension (VPN) functionality
• Automatic app updates are enabled in MDM
Question
From a technical and platform-design perspective, is it possible to:
Deploy app updates for ASM/MDM-distributed App Store apps via a separate/custom update server, and trigger updates simultaneously across all managed devices, bypassing or supplementing the App Store update mechanism?
In other words:
• Can an organization operate its own update server to push a new app version to all devices at once?
• Or is App Store + iOS always the sole execution path for installing updated app binaries?
⸻
My current understanding (please correct if wrong)
Based on Apple documentation, it seems that:
1. App Store–distributed apps cannot self-update
• Apps cannot download and install new binaries or replace themselves.
• All executable code must be Apple-signed and installed by the system.
2. MDM can manage distribution and enable auto-update, but:
• MDM cannot reliably trigger an immediate update for App Store apps.
• Actual download/install timing is decided by iOS (device locked, charging, Wi-Fi, etc.).
3. Custom update servers
• May be used for policy decisions (minimum allowed version, feature blocking),
• But cannot be used to distribute or install updated app binaries on iOS.
4. For ASM-managed devices:
• The only supported update execution path is:
App Store → iOS → Managed App Update
• Any “forced update” behavior must be implemented at the app logic level, not the installation level.
⸻
What I’m trying to confirm
• Is there any supported MDM command, API, or mechanism that allows:
• Centralized, immediate, one-shot updates of App Store apps across all ASM-managed devices?
• Or is the above limitation fundamental by design, meaning:
• Organizations must rely on iOS’s periodic auto-update behavior
• And enforce version compliance only via app-side logic?
⸻
Why this matters
In large school deployments, delayed updates (due to device conditions or OS scheduling) can cause:
• Version fragmentation
• Inconsistent behavior across classrooms
• Operational issues for VPN / security-related apps
Understanding whether this limitation is absolute or if there is a recommended Apple-supported workaround would be extremely helpful.
Thanks in advance for any clarification
Hi, I might be a bit late to the party, but Apple has added several SkipKeys such as: TapToSetup and SafetyAndHandling. I want to make sure that the keys is working properly, so I want to do the before-after comparison, however I just can't seem to show pages related to those keys.
Just for information, I'm based in Japan and I've been using iPhone pro 16 and M2 iPad Pro for the testing.
I believe that TapToSetup is apple tv-related, so I've tried various things such as having it in a same network or using the same apple account both in Apple TV and the iPhone/iPad but I can't get it to show.
Any ideas?