Can anyone advise on this? We distributed promotional trial codes for our app Ask Dolly. These 1-month free trials are set to renew and charge users in March 2026. A segment of users redeemed the promo codes but never created accounts or opened the app. We don't have their contact information to notify them. Our CEO has directed us to prevent these inactive subscriptions from renewing to avoid charging users who never engaged with the service. We've downloaded the Subscription and Offer Code Redemption reports from App Store Connect, but cannot map Apple's Subscriber IDs to our user database (we only store Transaction IDs). This prevents us from identifying which specific subscriptions to cancel. What We Need: Assistance preventing renewals for promotional subscriptions where users have had zero app sessions/opens as of the end of February. These trials will start to renew on March 3, 2026. We need to resolve this before then to avoid charging inactive users. Can you help us either: Cancel subscriptions associated with promo codes that show zero app engagement, or Provide guidance on how to programmatically identify and cancel these subscriptions?

Question on token testing in development: Hello, I'm developing a React Native application using StoreKit External Purchase. I'm having difficulties testing the transaction token retrieval in the development environment. Specific questions: Is it possible to test the transaction token retrieval in development/sandbox environment? Is there a special testing mode for developers that would allow simulating token reception without going through the App Store? Are there specific debugging tools to verify proper token reception? Question on native implementation: Regarding the native implementation of StoreKit External Purchase: Is there detailed documentation on creating native modules for React Native that implement StoreKit External Purchase? Can you confirm if the following approach is correct for native implementation: Using NSClassFromString(@"ExternalPurchase") Calling presentNoticeSheetWithURL:completion: Retrieving the token in the completion block Are there any code examples for complete native implementation? Question on implementation validation: For validating StoreKit External Purchase implementation: How can we verify that our implementation is correct before App Store submission? Are there validation tools or automated tests to check compliance? What are common errors to avoid during implementation? Question on best practices: Regarding implementation best practices: What's the best way to handle potential errors during token retrieval? How to handle cases where the user cancels the transaction? What are the recommended security checks for server-side token validation? Question on documentation: I'm looking for additional resources on StoreKit External Purchase: Is there specific documentation for integration with frameworks like React Native? Are there complete code examples for native implementation? Where can I find information about testing and debugging best practices? Additional technical question: Technical implementation details: What's the correct way to handle the ExternalPurchase class initialization in React Native native modules? Are there specific requirements for the URL passed to presentNoticeSheetWithURL? How should we handle the token in the completion block to ensure it's properly passed back to React Native? Question on testing workflow: Testing workflow questions: What's the recommended testing workflow for External Purchase implementation? How can we verify the token format and validity before production deployment? Are there any tools or methods to simulate the complete purchase flow in development?

Hi To test SkAdNetwork, I installed the profile from the documentation (https://developer.apple.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you

I cannot test IAP using sandbox account that I logged on from settings, it keeps show my regular Apple ID when I try to test IAP from TestFlight This issue frustrate me and bunch of my colleagues, we cannot manage our subscription when sandbox account is default choosing Apple ID I've seen people complaining about this issue a lot Any help on resolving this issue would be really appreaciated

Hi all, I’m testing Subscription in my Flutter app on a real iOS device (iPhone 16 Pro with iOS 18) via TestFlight. I’ve set everything up as required, but I still get this error: flutter: Found products: [] If everything works perfectly when StoreKit configuration is used in Xcode, but not via TestFlight. All my Subscriptions are approved with the same ID.

Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.

Hi Apple Developer Team, I'm looking to confirm some technical details regarding the pre-order flow and App Store receipt handling. Specifically, I have the following questions: Q1: After a user installs an app via pre-order and launches it for the first time, will a valid App Store receipt be available immediately via [[NSBundle mainBundle] appStoreReceiptURL]? Are there any known cases where the receipt might be missing or invalid, requiring a manual refresh (e.g., via SKReceiptRefreshRequest)? Q2: Is the pre-order flow currently supported in the sandbox environment? Specifically, is it possible to simulate pre-ordering an app and installing it in a sandbox or TestFlight environment, in order to test receipt generation and related logic? https://developer.apple.com/documentation/appstorereceipts/responsebody/receipt Q3: The receipt field in the App Store receipt structure is marked as deprecated. Is it still acceptable to use this field for validating receipts? Has Apple announced any timeline or system version in which this field will be fully removed or unsupported?

My app offers auto renewable subscriptions, I have couple of questions regarding how to model the subscriptions at server side, Is originalTransactionId will ever change for a subscription? Will it stay same in case of subscription upgrade/downgrade/crossgrade? If it changes on product change then how do i keep track that the subscription was a continuous subscription and not a new one? Is the webhook payload contains any identifier of which apple account purchase the subscription? I am having issues maintaining sync between the app account's current subscription and the local apple account's subscription, is there any doc regarding this? Will be really helpful

when I have not verified payment method and we choose UPI then pop up shows Purchase In Progress and it shows notification for UPI app payment for apps like Gpay, Paytm. But when we approve or decline this payment StoreKit methods not called for success or failure and we have to kill app to refetch the status and stop the loader.

hi, when i test an in app purchase with my sandbox acount i get: "ask permission. a request to buy ** will be sent to your parent or gardian (environment: sandbox)" When i made the sandbox account, i didnt see any option to set my age. What am i missing here, I dont seem to be able to fully test in app purchases since my sandbox accounts always defualt to this family sharing thing? Thanks

We’re testing SKAN postbacks via AdAttributionKit but aren’t receiving any requests on our server even after generating development impressions and triggering a postback. Setup: Domain: https://linkrunner-skan.com Configured in Info.plist as: <key>NSAdvertisingAttributionReportEndpoint</key> <string>https://linkrunner-skan.com</string> <key>AttributionCopyEndpoint</key> <string>https://linkrunner-skan.com</string> Apple automatically appends the .well-known paths: /.well-known/private-click-measurement/report-attribution/ /.well-known/skadnetwork/report-attribution/ ATS diagnostics for the domain: PASS for all tests (TLS 1.0–1.3, PFS disabled, arbitrary loads allowed, etc.) Both .well-known paths are publicly accessible and return 200 OK Testing Flow: Enabled Developer → AdAttributionKit Developer Mode on iOS (15+) Followed Apple’s official guide: Testing AdAttributionKit with Developer Mode Generated test impression using: createAdAttributionKitDevelopmentImpression implemented in SKANManager.swift Called Postback.updateConversionValue with lockPostback: true Created Development Postback from Developer Settings Waited 30+ minutes while intercepting server requests (proxy + backend logs) What We’ve Tried So Far: Confirmed ATS compliance with nscurl --ats-diagnostics (all PASS) Verified .well-known paths are accessible publicly without redirects Tested endpoints manually with a POST request – server responds 200 OK Confirmed Info.plist entries exactly match Apple’s required keys Double-checked iOS device is running iOS 15+ with Developer Mode enabled Repeated test flow multiple times with fresh impressions and postbacks Waited up to 1 hour for postback (in case of delays) Issue: No POST requests are being received from Apple to either .well-known endpoint, even though the setup appears correct and ATS tests pass. References Used: Configuring an Advertised App Generating JWS Impressions Question: Has anyone faced a similar issue where AdAttributionKit Development Postbacks are not firing despite correct Info.plist setup, ATS compliance, and reachable .well-known endpoints? Any insight into possible missing configuration steps or testing nuances would be greatly appreciated.

Use the following method to fetch： let appProducts = try await Product.products(for: productIdentifiers) The following checks have been carried out ✅ Must-check points App ID capabilities Subscription product status (ready to submit) Why The result is an empty array?

We have a user that has an active subscription according to the appstore in our product but it is registering as expired. Hitting the subscribe button in the SwiftUI SK2 dialog does nothing, meaning, nothing happens. Any ideas?

I would like to know if it is allowed to offer the user to either unlock the app immediately or partake in a 3-day trial period before making a purchase. I created 2 IAP non-consumable products; 1 for the immediate [which is at a discount] and for the after trial period ends [this is at a higher cost]. Is this something that Apple allows or is frowned upon?

I am developing a mobile application using Flutter and plan to implement in-app subscriptions for both iOS platforms. I would like to request guidance on the following: Technical Implementation: Recommended best practices for implementing auto-renewable subscriptions in Flutter apps StoreKit 2 integration requirements and compatibility considerations Server-to-server notification setup and endpoint requirements Testing Procedures: Sandbox environment configuration and testing workflow TestFlight testing requirements for subscription features Recommended testing scenarios before production release Required Documentation and Accounts: Complete list of required agreements (Paid Applications Agreement, etc.) Banking and tax information requirements Privacy policy and terms of service specifications for subscription apps App Review guidelines specific to subscription-based apps Subscription Management: Grace period implementation requirements Handling subscription cancellations and refunds Promotional offers and introductory pricing setup Could you please provide documentation or direct me to the appropriate resources? Additionally, if there are any specific requirements for Flutter-based applications, I would appreciate that information. Application Details: Platform: iOS (Flutter framework) Subscription Type: Auto-renewable subscriptions

I try to access the AppDistributor.current (using try await) and the property never seem to return nor throw. The code I'm using looks like this: do { print("accessing current") let current = try await AppDistributor.current print("current obtained") switch(current) { case .appStore: return "AppStore" default: return "Unknown" } } catch { return "Exception: \(error)" } But the log only shows the accessing current and never the current obtained. Trying to step in the property starts with some assembly, but at some point, the debugger just never returned. I join a full Swift file of a sample test I'm using: SwiftMarketplaceTests.swift

What is the expected behavior for App Receipts and ASSN v2 notifications when a subscription is set to "Remove from Sale"? I tried to test this in Sandbox, but the "Remove from Sale" setting in App Store Connect doesn't seem to affect the Sandbox environment. For existing subscribers, what happens in the receipt? Does auto_renew_status change to 0 and is expiration_intent populated immediately? Also, which notificationType is sent via ASSN v2?

I have consumable IAPs in my app. Currently there is no way for me to test refunds for them as Xcode testing doesn't allow refunds option for my Purchases. According to this official documentation on Transaction.all , i should be getting my refunded consumables in Transaction's all property. But there is no way for me to know what kind of data is in the refunded transaction object. Will there be a 'revocation date' like in the case of non-consumables?

Hi folks, How can I check the URL we have configured for SKAdNetwork install postback requests? Sadly we've lost any record of this via email on our end, and Apple developer support have asked that I reach out via the forums.

Hi everyone, I’m seeing a consistent one-day discrepancy between the expiresDate returned by the App Store Server API and the “Expires on” date shown in the iOS Settings / App Store subscription list. I’d like to confirm whether this behavior is expected or if I’m misunderstanding the way Apple rounds dates. Reproduction steps Step Action Result 1 Purchase a 1-month auto-renewable subscription on 23 June 2025 14:00 JST (UTC+9) Transaction succeeds 2 Immediately fetch the transaction with GET /inApps/v1/subscriptions/{transactionId} Response contains "expiresDate": "2025-07-23T05:00:00Z" (= 23 July 2025 14:00 JST) 3 On the same device open Settings › Apple ID › Subscriptions (or App Store › Account › Subscriptions) UI shows Expires on: 22 July 2025 The same happens for every monthly renewal and on multiple devices. Region is Japan, device time zone Asia/Tokyo. What I understand so far (and my hypothesis) Apple’s docs say a monthly subscription renews “on the same calendar date” of the next month, so renewal in this example is 23 July. If the renewal is scheduled for 23 July at 14:00 JST, the subscription is fully usable until the end of 22 July in calendar terms, because the new billing period starts the moment the 23rd begins in Apple’s canonical time zone. Therefore, it might be intentional for the UI to display 22 July—i.e., “you can keep using it through the 22nd; on the 23rd it renews.” This hypothesis makes sense internally, yet it still looks confusing to end users who read “Expires on 22 July” and assume access ends at 00:00 on the 22nd, a whole day earlier than in reality. Questions Is showing the day before the renewal date the official/expected behavior? If so, could Apple clarify that the “Expires on” label represents the last full calendar day rather than the exact expiry timestamp? Which value should we surface in-app when telling users “Your subscription is valid until …”? The server’s expiresDate (precise to the second, converted to user time zone), or A UI-style date that’s one day earlier, matching Settings / App Store? Does Apple have a public document describing this rounding/visual convention? Have other developers encountered user confusion about the apparent 1-day “shortening” and, if so, how did you word your in-app messaging? Any insight from Apple engineers or fellow developers would be greatly appreciated. Thank you!