Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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Hi,I applied for the COMMUNICATION capability failed, what should I do next?
Hi,I applied for the COMMUNICATION capability, but have a message that I already have the driving task app entitlement. After that ,I have applied one more time ,there is no reply anymore. I do not have the com.apple.developer.carplay-communication capability, that means I can not apply this capability? What should i do next to get this capatibility? Thanks
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1.1k
Jul ’25
AssistiveTouch pointer cannot move past center of screen in landscape orientation on iPhone
Hello everyone, I’d like to report an issue I’ve encountered when using a Bluetooth mouse together with AssistiveTouch on iPhone running iOS 16.5. This has also been reported via Feedback Assistant with Feedback ID: FB17806167 Description: When using a Bluetooth mouse together with AssistiveTouch on iPhone (iOS), the pointer behaves incorrectly in landscape orientation. Specifically: The pointer cannot move past the center of the screen Horizontal and vertical (X/Y) movements appear to be swapped or misaligned Natural movement of the pointer is not possible It seems as if the internal coordinate mapping remains locked in portrait orientation, even when the device is physically rotated to landscape. This issue occurs system-wide, regardless of the current app. It is observable in Settings, on the Home screen, and in third-party apps. Steps to Reproduce: Enable AssistiveTouch Connect a Bluetooth mouse to the iPhone Rotate the device to landscape orientation Try moving the mouse pointer across the screen → Notice that: Pointer cannot move past the center Horizontal/vertical input is interpreted incorrectly (as if still in portrait) Expected Behavior: The mouse pointer should move across the entire screen correctly, regardless of device orientation. Actual Behavior: In landscape orientation, the pointer is either restricted to part of the screen or misaligned. It behaves as if the device is still in portrait. Horizontal mouse movement causes vertical pointer movement, and vice versa User experience feels broken and unintuitive Feature Suggestion: Please improve the synchronization between physical device orientation and AssistiveTouch pointer mapping on iOS. I also suggest exposing AssistiveTouch orientation control via a public API, so developers can help maintain consistent pointer behavior. Thanks in advance for any insights or suggestions. Best regards, Jannis
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376
Jun ’25
SwiftUI List Accessibility VoiceOver
I have been working on a feature, where I have a List in SwiftUI with previous and next data loading, user can scroll up and down to load previous/next page data. Recently, I faced one accessibility issue while testing voice-over, when user lands on the listing screen and swipe across the screen from navigation and when focus comes on list it should highlight the first item visible. But when user swipes back: Should it load the previous data and announce the previous item or it should go back to the navigation items? If it loads the previous item, what if the user wants to go to the navigation to switch to other actions and vice-versa? Did anyone come across this kind of issue? What can be the standard expected behavior in this case if list has both previous and next page scroll? I different tried gestures https://support.apple.com/en-in/guide/iphone/iph3e2e2281/ios, but it isn't working
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130
Apr ’25
RTT call option and confirmation dialog missing when dialing emergency numbers
Hello, In our app we provide a button that initiates a phone call using tel://. For normal numbers, tapping the button presents the standard iOS confirmation sheet with Call and Cancel. If RTT is enabled on the device, the sheet instead shows three options: Call, Cancel, and RTT Call. However, when dialing a national emergency number, this confirmation dialog does not appear at all — the call is placed immediately, without giving the user the choice between voice or RTT. Is this the expected system behavior for emergency numbers on iOS? 
And if so, how does RTT get applied in the emergency-call flow — is it managed entirely by the OS rather than exposed as a user-facing option? Thanks in advance for clarifying.
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689
Sep ’25
Keyboard navigation not working in native iOS Wallet interface
Hi guys, I'm facing an issue with the native interface to add a card into the wallet - does someone have some ideas on how to fix/work around that? STEPS TO REPRODUCE: Disable VoiceOver (Settings → Accessibility → VoiceOver → Off). Connect and confirm that you can navigate other iOS interfaces using an external keyboard. In any app, present a PKAddPassesViewController with a valid .pkpass file. When the Wallet “Add Pass” sheet appears, attempt to navigate using only the external keyboard (Tab/Arrow/Enter). Observe that focus does not move to the Cancel or Add buttons, and no elements receive keyboard focus. EXPECTED RESULT: All interactive elements in PKAddPassesViewController (e.g., Cancel and Add) should be fully keyboard accessible without requiring VoiceOver. Users should be able to navigate, select, and complete actions using only a hardware keyboard. ACTUAL RESULT: Keyboard navigation is not possible. No elements receive focus. Users cannot activate Cancel or Add buttons using keyboard input. The only way to interact is by touch or enabling VoiceOver, which does not satisfy keyboard accessibility requirements. IMPACT: Violates WCAG 2.1 Success Criterion 2.1.1 (Keyboard Accessible). Prevents keyboard-only users (including users with motor disabilities) from adding passes to Wallet. Affects users of external keyboards who rely on tab/arrow navigation. Creates an inconsistent accessibility experience compared to other iOS system modals.
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1.4k
Aug ’25
accessibilityActivationPoint Not Working When Set Directly on UITableViewCell
I’m trying to set the accessibilityActivationPoint directly on a UITableViewCell so that VoiceOver activate on a specific button inside the cell. However, this approach doesn’t seem to work. Instead, when I override the accessibilityActivationPoint property inside the UITableViewCell subclass and return the desired point, it works as expected. Why doesn’t setting accessibilityActivationPoint directly on the cell work, but overriding it inside the cell does? Is there a recommended approach for handling this scenario? The following approach works, override var accessibilityActivationPoint: CGPoint { get { return convert(toggleSwitch.center, to: nil) } set{ super.accessibilityActivationPoint = newValue } } but setting accessibility point directly not works private func configureAccessibility() { isAccessibilityElement = true accessibilityLabel = titleLabel.text accessibilityTraits = .toggleButton accessibilityActivationPoint = self.convert(toggleSwitch.center, to: self) accessibilityValue = toggleSwitch.accessibilityValue }
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196
Apr ’25
Accessibility full keyboard access issue.
In our application we are using UIAlertViewController. When accessibility full keyboard access is enabled, and we are trying to dismiss that AlertViewController with Esc key from external keyboard that is not working. We are presenting AlertViewController as a popover. We need dismiss the AlertViewController with Esc key press from external keyboard.
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580
Mar ’25
System clock ancs notification is not sent on iPhone >= 14
I'm working on a ble connected device that use ancs and system clock to receive alarm notification events for earing impaired people. It used to work until iPhone 13 with latest iOS 18.x. Starting with iPhone 14 onward (iOS 18.x), system clock alarm notification is not sent anymore. Is There any reason for this to happening?. Is anyone aware of this behaviour? Any suggestion would be really appreciated. Cheers
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221
Jun ’25
Solo Developer User Feedback Avenues
I have a couple follow up questions after the "Accessibility technologies group lab". I know it was briefly mentioned that user feedback is an excellent way to grow inclusivity in the design an app and utilizing these forums were one for example. Is inviting folks here on the forum via test flight a reasonable approach to this for a solo developer? Are there other strategies, avenues, or examples to promote user feedback?
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106
Jun ’25
Guided Access Mode From Background
My team is designing an app for retail associates that need to share managed iPads. We keep the app in Guided Access mode on our login app until an auth token is obtained. Then the iPad is opened for general use. Upon signout we need to re-enter guided access mode and we can do this via manual signout easily. But with idle signout, ie after 60 minutes of inactivity, we need to be able to make a call from the background (in a locked state even) and sign out the user, clear the pin code and enter single app mode before restarting. So that hopefully once the device restarts, we have the app in a locked state again until the next user provides credentials that can obtain a new auth token. We are struggling to see if this is even possible. Our bosses will be displeased if we tell them it isn't. So anybody with any tips would be very appreciated.
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Mar ’25